Systems & Technology will be closed during the following university-designated furlough days:
- Friday, August 7, 2009
- Monday, August 10, 2009
- Thursday, December 24, 2009
- Thursday, December 31, 2009
- Monday, January 4, 2010
- Monday, January 11, 2010
- Tuesday, April 6, 2010
- Wednesday, April 7, 2010
- Thursday, April 8, 2010
- Friday, April 9, 2010
- Friday, May 21, 2010
- Friday, May 28, 2010
- Tuesday, June 1, 2010
- Friday, June 18, 2010
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OWA (Outlook Web Access) is the fastest and easiest way to create an out of office/vacation auto reply message.
1. Login to OWA (Outlook Web Access) http://www.csun.edu/webmail
2. Click Options (upper right corner).
3. Click link “Out of Office Assistant”.
4. Select “Send Out of Office auto-replies” You may chose the start and end times and who will receive the auto-reply. Inside or Outside of the Organization (CSUN).
5. Click Save and logoff.
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Internet Explorer version 8 (IE8), the latest web browser from Microsoft, will be installed on all Systems and Technology supported workstations starting October 14, 2009. The new web browser has many new features and provides significant improvements in performance, compatibility with web sites, and provides a more secure online experience.
We recommend that you visit the web site below to learn more about IE8 prior to October 14. These educational “how-to” videos will assist with your transition to IE8.
http://www.microsoft.com/windows/internet-explorer/videos.aspx
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This article is to prepare and inform you of the upcoming migration to Active Directory.
GENERAL INFORMATION
Systems & Technology is in the process of migrating to the csun.edu Active Directory domain. Your computer and files/folders stored on our servers will be migrated to the Active Directory. During the migration, we will also be upgrading our desktop management software to ZENworks version 10. The migration process is automated and remotely performed except for a few pre and post-migration steps outlined below.
IMPACT TO YOU
During the scheduled migration you will not be able logon to your computers. All files must be saved and closed. All users must logoff and leave their computers on. You will not be able to login until we have successfully migrated.
After migration, you will use your campus (or portal) username and password to login to the workstation.
PRE-MIGRATION STEPS
Systems & Technology team will prepare you workstation the day prior to migration. They will either remote control your machine or visit you personally to configure and install software on your workstation to prepare for migration.
POST MIGRATION STEPS
After migration Systems & Technology will want you to login and verify access to your shared folders. The change you will see the most is the absense of the Novell login prompt. The NAL will also be different; however, it will have the same funtionality.
Here are to post migration login instructions.
Continue reading Active Directory Migration (AD)
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Systems & Technology self-service portal (eBsuite) will be migrated this weekend.
On Tuesday morning (May 26th), you will be able to access this service via the myNorthridge portal at http://www.csun.edu or alternatively, http://techsupport.csun.edu. Please login using your campus or portal userid and password.
After successful migration all case information will be in the (new) campus version of eBsuite. You will be able see all your old cases (open and closed) in the new environment.
Continue reading SYSTECH eBsuite/Support-Portal Migration…
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All University personnel are required to be aware of the appropriate regulations and all University policies and procedures regarding sensitive and confidential information.
Here are some links that discuss the protection of sensitve information.
Policy: http://www-admn.csun.edu/vp/policies/500_itr/500_52.htm
List of Protected Data: http://www.csun.edu/it/security/protecteddata.html
Protecting Student and Employee Information: http://www.csun.edu/it/security/infoprotection.html
Please see the above links for more information and other practical tips. If you have any questions please contact Systems & Technology.
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There have been reported incidents of laptop thefts in the past two weeks.
Please see crime alert CSUN Police Dept web site for more information: http://www-admn.csun.edu/police/crimealert/laptopthefts04212009.doc.
For crime prevention tips, please visit the above alert and register your electronic devices with S.T.O.P. Contact Systems & Technology or DPS for more information for this program.
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A new area code, 747, is being added to the 818 area code. Beginning April 18, 2009 all calls must be dialed to include the area code.
If you have any devices (e.g. fax machines) that have been programmed with speed-dial, please make sure that they are reprogrammed to include the area code.
For more info: http://en.wikipedia.org/wiki/Area_code_818
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This is an instruction page on how to clear your browser cache.
Internet Explorer 7
- From the menu, select Tools, Internet Options.
- On the General Tab, click Delete.
- Click Delete Files.
- Click Yes in the confirmation dialog box.
- Click Close button in the Delete Browsing History dialog box.
- Click OK in the Internet Options dialog box.
- Close and reopen the browser.
Internet Explorer 6
- From the menu, select Tools, Internet Options.
- Click Delete Files then OK in the confirmation dialog box.
- Click Delete Cookies then OK in the confirmation dialog box.
- Click OK in the Internet Options dialog box.
- Close and reopen the browser.
Firefox 3
- From the menu, select Tools, Clear Private Data.
- Select the box next to Cache.
- Click Clear Private Data Now.
- Close and reopen you browser.
Safari
- From the menu, select Safari, then Empty Cache.
- Click the Empty in the confirmation dialog box.
- Close and reopen your browser.
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