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Page Description

The following page is a three column layout with a header that contains a quicklinks jump menu and the search CSUN function. Page sections are identified with headers. The footer contains update, contact and emergency information.

Desktops


How to create a vacation or out of office message (Outlook/Exchange)

Posted 08/06/2009 by Systems & Technology under Announcements, Desktops, Software

OWA (Outlook Web Access) is the fastest and easiest way to create an out of office/vacation auto reply message.

1. Login to OWA (Outlook Web Access) http://www.csun.edu/webmail

2. Click Options (upper right corner).

3. Click link “Out of Office Assistant”.

4. Select “Send Out of Office auto-replies” You may chose the start and end times and who will receive the auto-reply. Inside or Outside of the Organization (CSUN).

5. Click Save and logoff.

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Internet Explorer 8

Posted 08/06/2009 by Systems & Technology under Announcements, Desktops

Internet Explorer version 8 (IE8), the latest web browser from Microsoft, will be installed on all Systems and Technology supported workstations starting October 14, 2009. The new web browser has many new features and provides significant improvements in performance, compatibility with web sites, and provides a more secure online experience.

We recommend that you visit the web site below to learn more about IE8 prior to October 14. These educational “how-to” videos will assist with your transition to IE8.

http://www.microsoft.com/windows/internet-explorer/videos.aspx

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Active Directory Migration (AD)

Posted 05/27/2009 by Systems & Technology under Announcements, Desktops

This article is to prepare and inform you of the upcoming migration to Active Directory.

GENERAL INFORMATION

Systems & Technology is in the process of migrating to the csun.edu Active Directory domain.  Your computer and files/folders stored on our servers will be migrated to the Active Directory.  During the migration, we will also be upgrading our desktop management software to ZENworks version 10.   The migration process is automated and remotely performed except for a few pre and post-migration steps outlined below.

IMPACT TO YOU

During the scheduled migration you will not be able logon to your computers.  All files must be saved  and closed.  All users must logoff and leave their computers on.  You will not be able to login until we have successfully migrated.

After migration, you will use your campus (or portal) username and password to login to the workstation.

PRE-MIGRATION STEPS

Systems & Technology team will prepare you workstation the day prior to migration.  They will either remote control your machine or visit you personally to configure and install software on your workstation to prepare for migration.

POST MIGRATION STEPS

After migration Systems & Technology will want you to login and verify access to your shared folders.  The change you will see the most is the absense of the Novell login prompt.  The NAL will also be different; however, it will have the same funtionality.

Here are to post migration login instructions.

Continue reading Active Directory Migration (AD)

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Protecting Sensitive Information

Posted 05/08/2009 by Systems & Technology under Announcements, Desktops, Handhelds, Software

All University personnel are required to be aware of the appropriate regulations and all University policies and procedures regarding sensitive and confidential information.

Here are some links that discuss the protection of sensitve information.

Policy: http://www-admn.csun.edu/vp/policies/500_itr/500_52.htm

List of Protected Data: http://www.csun.edu/it/security/protecteddata.html

Protecting Student and Employee Information: http://www.csun.edu/it/security/infoprotection.html

Please see the above links for more information and other practical tips.  If you have any questions please contact Systems & Technology.

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How to clear your browser cache

Posted 03/19/2009 by Systems & Technology under Desktops, Training

This is an instruction page on how to clear your browser cache.

Internet Explorer 7

  1. From the menu, select Tools, Internet Options.
  2. On the General Tab, click Delete.
  3. Click Delete Files.
  4. Click Yes in the confirmation dialog box.
  5. Click Close button in the Delete Browsing History dialog box.
  6. Click OK in the Internet Options dialog box.
  7. Close and reopen the browser.

Internet Explorer 6

  1. From the menu, select Tools, Internet Options.
  2. Click Delete Files then OK in the confirmation dialog box.
  3. Click Delete Cookies then OK in the confirmation dialog box.
  4. Click OK in the Internet Options dialog box.
  5. Close and reopen the browser.

Firefox 3

  1. From the menu, select Tools, Clear Private Data.
  2. Select the box next to Cache.
  3. Click Clear Private Data Now.
  4. Close and reopen you browser.

Safari

  1. From the menu, select Safari, then Empty Cache.
  2. Click the Empty in the confirmation dialog box.
  3. Close and reopen your browser.

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IT Training Class Schedule

Posted 02/20/2009 by Systems & Technology under Announcements, Desktops, Training

IT Training schedule has been posted at this web site:

http://www.csun.edu/it/training/trainclass.html

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Minimum Desktop Configuration

Posted 08/19/2008 by Systems & Technology under Announcements, Desktops

We’ve upgraded our latest “Minimum Desktop Configuration”. When ordering new desktops, please use this configuration. Click on the link at the above title bar “Minimum Desktop Configuration.” If you have any questions or need consultation please don’t hesitate to contact Systems & Technology.

http://www-admn.csun.edu/support

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